Privacy Notice
Last Update: This Privacy Notice was last updated on April 24th 2023.
Nimbusstack Operations LLC (“Nimbusstack”, “we”, “our”, and “us”) respects your privacy. This Privacy Notice explains what personal data we collect about you, how it is used, with whom it is shared, and the choices you can make and rights you can exercise in relation to your personal data. This Privacy Notice applies to our website located at www.nimbusstack.com (the “Website”) and all personal data we directly receive or collect from you in the course of doing business. We recommend that you carefully review this Privacy Notice before providing us with your personal data.
- About Us
Nimbusstack provides managed cloud services and consulting services (“Services”) to businesses (“Clients”). Our Website provides visitors and prospective customers information about us and our Services.
For the purposes of applicable data protection laws, Nimbusstack is the controller of the personal data you provide directly to us. As the controller, we process personal data in accordance with this Privacy Notice.
When Clients use our Services such as cloud hosting, they provide us with third-party data. We only collect this data in accordance with our Client’s instructions. This means that our Clients are in control of the data they upload to and utilize with our Services, and we are the processor of the personal data for our Clients. This Privacy Notice does not apply to personal data that our Clients collect or receive in utilizing our Services. It is the Client who will remain responsible for the handling of personal data that the Client collects and for compliance with any applicable data protection and/or privacy laws. You should refer to the Client’s privacy notice for more information on the Client’s privacy practices.
This Privacy Policy explains our data collection practices only in the circumstances in which we act as a data controller.
- Data We Collect
As used in this Privacy Notice, personal data is any information that personally identifies you or from which you could be identified either directly or indirectly. We collect personal data that you provide to us and well as certain data automatically from you.
2.1 Information that you provide:
You may provide us with personal data when you interact with our Website. For example, when you contact us or request information, you will be asked to provide your name, work email address, company name, and phone number.
You may provide personal data through use of our Services such as when you create an account to utilize our Services, work with our team, or request support. When you set up an account, you will be asked to provide certain basic personal data such as your name, work email address, username, password, company name, occupation, phone number, and work address.
2.2 Information we automatically collect:
Nimbusstack uses cookies, log files, and other tracking technologies to collect information automatically from your device about your visits and interactions with our Website and when you contact us. This may include information such as your IP address, your device type, any unique device identification numbers, browser types, your browsing activities, information about your geographic location, and other technical information that may identify you. We use cookies or similar services to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about visitors and potential Clients.
Cookies are pieces of data that a website transfers to your computer or device for recordkeeping purposes. We use cookies to identify the areas of the Website that you have visited or utilized, so the next time you visit the Website those pages may be readily accessible. You can control the use of cookies by selecting appropriate settings in your browser. If you choose to disable cookies, it may limit your use of certain functions on the Website.
Our Website may contain social media features such as the Linkedin, and Twitter buttons that operate on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policies of the companies providing them.
We also use third party analytics tools, such as Google Analytics, SemRush, and HotJar, to collect information regarding our Website and the performance of our Services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in marketing and improving our Website and Services.
2.3 Information we collect from third party sources:
We collect information from third party sources including Google, HotJar, Albacross, Signals, LinkedIn, CloudFlare regarding website usage and traffic, online chat, and leads and sales information.
- Disclosure of Personal Information
We may disclose your personal information to third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services. These service providers may have access to your personal information in order to provide these services, but when this occurs, we implement reasonable contractual and technical protections to limit their use of that information to the provision of services to us.
We may also disclose your personal information to third parties where necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to detect, prevent, or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Nimbusstack, our users, or the public as required or permitted by law.
- Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer need to use your personal information, we will securely delete it from our systems or anonymize it so that we can no longer identify you.
- Your Rights and Choices
You have certain rights and choices regarding the personal information we collect and process about you. These rights and choices may include:
Access to your personal information: You have the right to request access to the personal information we hold about you, subject to certain exceptions provided by law.
Correction of your personal information: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion of your personal information: You have the right to request that we delete your personal information in certain circumstances provided by law.
Object to processing of your personal information: You have the right to object to the processing of your personal information in certain circumstances provided by law.
Withdrawal of consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information that is based on lawful processing grounds other than consent.
Data portability: You have the right to receive, in a structured, commonly used, and machine-readable format, the personal information you provided to us, subject to certain exceptions provided by law, and to transmit that information to another controller.
Opting out of marketing: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in the communication, or by contacting us using the contact details provided below.
Please note that these rights and choices may be limited in some circumstances by applicable law.
To exercise any of these rights or choices, please contact us using the contact details provided below. We may need to verify your identity before processing your request.
- CHANGES TO OUR PRIVACY POLICY
We may modify or update this Privacy Policy from time to time to reflect changes in our privacy practices, applicable laws, and other factors. If we make changes, we will notify you by revising the date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices.
- ADDITIONAL INFORMATION FOR CALIFORNIA RESIDENTS
California law requires us to disclose certain information to California residents who request information about our sharing of their Personal Information with third parties for direct marketing purposes. If you are a California resident and would like to request this information, please contact us at [email protected].
- YOUR NEVADA PRIVACY RIGHTS
Nevada law allows Nevada residents to opt-out of the sale of certain types of Personal Information. We do not currently sell Personal Information as defined under Nevada law. If you are a Nevada resident and have any questions about our data practices or would like to make a request to opt-out of the sale of your Personal Information, please contact us at [email protected].
- Direct Marketing and Do Not Track Signals
We currently do not share personal data with non-affiliated third parties for their direct marketing purposes without your permission.
California and Delaware laws require that we indicate whether we honor “Do Not Track” settings in your browser concerning targeted advertising. At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, like many other websites, our Website is currently unable to respond to Do Not Track Signals. To find out more about “Do Not Track”, you may wish to visit www.allaboutdnt.com.
- YOUR RIGHTS UNDER THE GDPR
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation:
– The right to access the Personal Information we hold about you
– The right to have any inaccurate Personal Information corrected
– The right to have your Personal Information erased
– The right to restrict our processing of your Personal Information
– The right to receive your Personal Information in a structured, commonly used and machine-readable format
– The right to object to our processing of your Personal Information
– The right to withdraw your consent to our processing of your Personal Information (if our processing is based on your consent)
– The right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us at [email protected].
- CHILDREN’S PRIVACY
Our Site is not intended for children under 16 years of age. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not use or provide any information on this Site. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at [email protected].
- THIRD-PARTY LINKS
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites or services, and we encourage you to read the privacy policies of each website and service you visit.
- HOW TO CONTACT US
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected].